by techsupport


StarHub Launches Digital Health Service with Alexandra Hospital and ConnectedLife with Fitbit to Connect Patients with Doctors, Health Coaches and Caregivers

StarHub has launched LifeHub+, a digital health service today in partnership with Alexandra Hospital (AH) and ConnectedLife with Fitbit. Users can choose to share their Fitbit data through the LifeHub+ app, and receive dynamic health scores, data alerts, and metrics which give them simple, clear insights into their health for tracking and daily improvement. A first in the market, customers can also grant access to a pre-programmed care team comprising their family doctor or General Practitioner (GP), a health coach from AH, caregivers, and even doctors from other healthcare institutions, to access their health data via a dedicated secure LifeHub+ dashboard.

Personalized health and lifestyle app which integrates consenting users’ Fitbit data

First health tracking app that links a patient to a family doctor or General Practitioner (GP), health coach and caregiver to better manage pre- and non-complex chronic conditions

Alexandra Hospital is the first hospital to onboard the new service and it is helping to connect the GPs in the western region to this, with more than 30 GPs expressing interest so far. It will also provide trained health coaches.

It can also be programmed to nudge users to improve their health, for example, to reduce sedentary time throughout the day, and can be used to toggle reminders on medication, exercise, or scheduling medical check-ups.

With LifeHub+, clinicians can access the latest health data and evaluate their patients’ wellness quickly and accurately, and intervene early when they discover risk factors.

300 eligible patients from AH and GP clinics with preventable chronic health risks will be among the first to be onboarded to LifeHub+ and have their wellness activities and certain metrics monitored by AH health coaches and their GPs. This tie-up aims to build closer ties between patients and their family doctors who provide as the first line of care.

Health and wellness data in the LifeHub+ app include Fitbit metrics which users can choose to share, such as steps, exercise, sleep patterns, heart rate, heart rate variability, skin temperature variation, breathing rate, oxygen saturation (SpO2) and more. This data, together with user-recorded blood pressure and blood glucose from third party devices are combined in the LifeHub+ app and used to generate a dynamic wellness score. Fitbit data which users choose to share are integrated into the LifeHub+ platform via the public WebAPI.

The family doctor or GP and AH’s health coach who receive these wellness insights, can choose to use them to holistically manage and support primary care patients. This approach helps curate a healthy lifestyle for patients who are at-risk or have simple chronic health conditions including obesity, diabetes, high blood pressure and high cholesterol. Future features being developed by ConnectedLife for integration into LifeHub+ include lifestyle questionnaires and disease risk assessment tools.

More than 30 GPs have expressed interest through AH to better manage their patients’ health and lifestyle on this new service.

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