Log in with Apple in the ConnectedLife App

This guide provides a detailed walkthrough for logging in with Apple in the ConnectedLife App.

Step 1:

Launch the ConnectedLife App and tap on login.

Step 2:

Next, select Login with Apple and pick your Apple account to proceed with the login.

Note:

Logging in with Apple offers a smoother experience for accessing the ConnectedLife App.

Log in with Google in the ConnectedLife App

This guide provides a detailed walkthrough for logging in with Google in the ConnectedLife App.

Step 1:

Launch the ConnectedLife App and tap on Log In.

Step 2:

Next, select Login with Google and pick your Google account to proceed with the login.

Note:

Logging in with Google offers a smoother experience for accessing the ConnectedLife App.

 

Register with Apple in the ConnectedLife App

This guide details the step-by-step process for registering with Apple in the ConnectedLife App.

Step 1:

Open the ConnectedLife App and choose Register.

Step 2:

Then, opt for Register with Apple and select your Apple account to continue with the registration.

Step 3:

Afterward, fill in the required personal information and proceed to the next step.

Step 4:

A confirmation page will appear indicating that the account has been successfully created.

Note:

Registration does not imply that the user has been onboarded. To complete the onboarding process, the user must fill out their profile information and specify their affiliation.

 

Register with Google in the ConnectedLife App

This guide details the step-by-step process for registering with Google in the ConnectedLife App.

Step 1:

Open the ConnectedLife App and choose Register.

Step 2:

Then, opt for Register with Google and select your Google account to continue with the registration.

Step 3:

Afterward, fill in the required personal information and proceed to the next step.

Step 4:

A confirmation page will appear indicating that the account has been successfully created.

Note:

Registration does not imply that the user has been onboarded. To complete the onboarding process, the user must fill out their profile information and specify their affiliation.

 

How to complete Registration in the ConnectedLife App?

In this article, we’ll delve into the process of completing registration within the ConnectedLife App.

Registration within the ConnectedLife App offers three methods:

  • Manual Registration
  • Register with Google in the ConnectedLife App
  • Register with Apple in the ConnectedLife App

You have the flexibility to choose any of the aforementioned methods.

Manual Registration:

If you opt for manual registration, you’ll need to input your valid email address and set a password for your account.

You’ll then be directed to pages for entering an Affiliation code. If you don’t possess an affiliation code, simply select “I don’t have an invitation code”. Proceed to fill in and verify all required details. Following this, you must select the Organisation, Facility, and Support Team Member before clicking Register to finalise the process.

Alternatively, if you’ve received an invitation code via Email or SMS, enter it in the designated space. Upon entering the code and verifying it, your key personal details, along with your email and mobile number, will also be validated. Then, complete the remaining details to conclude the registration process.

Note:

Registering with Google and Registering with Apple follow a streamlined process for completing the registration within the ConnectedLife App. In these methods, you won’t need to manually set a password.

Tips:

It is highly recommended to complete the profile followed by the registration process as early as possible to begin the journey.

How to download and Install ConnectedLife App?

ConnectedLife App is available in the Google Play (Android) and APP stores (iOS).

This article outlines the process of how you can download the app.

From the Android Play Store or Apple Store:

Search for ‘ConnectedLife App at the App Store (iOS) or Play Store (Android).

As an example, let’s search for a connected life app which is “Wellness Plus CLH

Now you will be able to download the “Wellness Plus CLH” from the App Store (iOS) or Play Store (Android).

You can also download the ‘ConnectedLife App’ app when any of your Support Team Members (W+) or any administrative account sends an invitation to the user User will get the invitation via email. just scan the QR code or simply click on the App Store or Google Play Store Icon

Tips:

  • Ensure your device’s operating system is up-to-date as outdated operating systems may create compatibility issues.
  • To have a smooth installation experience, ensure a stable internet connection.

How to get User Invitation?

Users may receive an invitation containing a link to the microsite and an invitation code via SMS, email, or both.

To get users’ invitations, You need to send an invitation to the users from administrator accounts like org admin, department admin, and facility admin. You can also send invitations from your Support Team Member (W+) account by selecting the invite users option.

Email view

SMS view

The SMS text will appear in this format on your screen.

Received SMS

All Users will receive an SMS from AuthHMSG

Received Email

Users will receive an Email from donotreply@connectedlife.io

Tips: If you don’t get an invitation code via Email or SMS, don’t worry, you may or may not need a specific invitation code to get into the registration process. Select on the app “I don’t have an invitation code” and proceed to the next.

 

Wellness Organisational Roles and Details

Wellness Admin:

Wellness Admin refers to the Admin of the Wellness Organisation who will handle all Community roles and Health Coaches under it.

Upon logging in as the Wellness Administrator, various roles become visible. The Wellness Administrator can add, view, edit, and delete the following lists:

  • Analytics
  • Community and Sub Community
  • Community Admin
  • Sub Community Admin
  • Health Coach
  • Users
  • Links
  • Themes

Community Admin:

In Wellness, Community Admin aims to manage the administrative tasks of its community. In his/her absence Wellness Admin can manage the Community.

Upon logging in as the Community Administrator, various roles become visible. The Community Administrator able to add, view, edit, and delete the following lists:

  • Analytics
  • Community and Sub Community
  • Community Admin
  • Sub Community Admin
  • Health Coach
  • Users

Sub Community Admin:

In Wellness, Sub Community Admin aims to manage the administrative tasks of its Sub community. In his/her absence, the Wellness Admin and community can manage the Sub Community.

Upon logging in as the Sub Community Administrator, various roles become visible. The Sub Community Administrator able to add, view, edit, and delete the following lists:

  • Analytics
  • Community and Sub Community
  • Sub Community Admin
  • Health Coach
  • Users

Health Coach:

In Wellness, the Health Coach aims to monitor the user/patient’s activities, and invite and assign users. Create challenges and assign to users so they can keep track of their healthy lifestyle. Group is also used in this for role for keeping a number of patients/users of a same health condition for giving better service. Upon logging in as the Health Coach, various roles become visible. The Health Coach able to add, view, edit, and delete the following lists:

  • Analytics
  • My Users
  • Programme Management -> Challenge

Wellness Plus Support Team Member (W+) Roles and Details

What is a Support Team?

Support Team oversees users’ activities, invites, and assigns users. Support Team Member (W+) is also known as STM. There are two types of STM. There are primary and secondary STMs. Support Team roles and responsibilities involve managing patient lists, schedules, and documents and monitoring patient health parameters and compliance.

Support Team Member Login View

Please log in to the CLH STM Account account to get access.

Support Team Member Account tab view: (as STM)

  • Analytics
  • My Users
  • Programme Management

STM can also check the User’s Support Team, Facility and Department, Alerts, Key Parameters, Medical Condition, Overall Compliance, Onboarding Progress, and Personal Info from the Profile.

My Users tab view: you’ll land on the Assigned To Me users list.

Only the users visible who are assigned to the selected Support Team Member.

From the My Users tab, you can: (as STM)

  • Groups

Create new group, edit the group name, and add group members.

  • View Users list
  • Invite New User
  • Edit/Monitor Assigned User
  • Referral option for Affiliation purposes

From the drop-down menu beside Assigned Users, you can find:

  • Assigned
  • Pending Onboarding Users
  • Invited
  • Incoming

Note: Support Team Member (STM) cannot access the All Users, Unassigned Users, Pending Activation List.

Programme Management tab view: (as STM)

  • Add New/Edit/Delete, Alerts/Nudges to the assigned users.

  • Add New/Edit/Delete Tips/Reminder.

  • Add New/Edit/Delete, challenge template to the assigned users or groups.

Wellness Plus Department Admin Roles and Details

What is a Department?

A specialised unit within a healthcare facility that focuses on specific services or treatments. Responsibilities include Organisational efficiency and specialization in services like pathology or radiology. There can be more than one Department.

Who is a Department Admin?

The person who manages administrative tasks of their respective Department. There can be more than one Department Administrator.

Please log in to the Department Admin account to get access.

Department tab view: (as Department Admin)

  • Facility and Department
  • Department Admin
  • Support Team Member (W+)
  • Users
  • Department Admin can also check the Number of the Department and Address.

From Facilities and Departments, you can: (as Department Admin)

  • View Facility and Department
  • Delete Department
  • Department Admin can also check the Number of the Department and Address.

From Department Admin, you can: (as Department Admin)

  • View/Add New Department Admin
  • Department Admin can also check the Department Admin’s Facility and Department, and Address.

Support Team Member (W+) tab view: (as Department Admin)

  • View/ Add/Edit and Delete Support Team Members
  • Department Admin can also check the Facility and Department, Specialisation, and Last sign-in.

Users tab view: you’ll land on the Assigned Users list:

Only the users are visible who are assigned to the selected Facility and Department.

View from the Users tab, you can: (as Department Admin)

  • View User list
  • Invite New User
  • Edit and Delete Assigned User
  • Referral option for Affiliation purposes

Department Admin can also check the User’s Gender, Age, Support Team, Facility and Department, Last Sync, Compliance, and Onboarding Progress.

From the drop-down menu beside Assigned Users, you can find: (as Department Admin)

  • All Users
  • Assigned Users
  • Unassigned Users
  • Invited Users

Note: Department Admin cannot access the Pending Activation List and Pending Onboarding User’s List.