V2 Plus
V2 (Old)
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Getting Started
About ConnectedLife Platform
How can I join ConnectedLife Platform?
Device Compatibility
For Organisation
What is Application Tracker?
Log in to the dashboard as an Organisation Admin
How to update Organisation Admin profile?
What is Analytics?
What is Key Statistics?
How to Filter?
How to customise dashboard widgets in Analytics?
What is Ongoing Challenges?
What is Population Analysis?
What is Groups in Population Analysis?
What is Challenges in Population Analysis?
What is Population Data Distribution?
How to add, edit, delete Facility and Department?
How to add, edit, delete Facility Admin?
How to add, edit, delete Department Admin?
How to add, edit, delete Support Team Member (W+)?
How to assign and unassign Support Team Member (W+)?
How to add User to Support Team Member (W+) Account?
How to change Support Team Member (W+)'s Facility and Department?
How to add secondary Support Team Member (W+) in User Profile?
What is the difference between Primary and Secondary Support Team Member (W+)?
How to invite user(s) from Organisation Admin?
How to edit, delete existing user?
How to change Affiliation for existing User?
How to switch from Wellness to Wellness Plus and vice versa?
What is All Users?
What is Assigned Users?
What is Unassigned Users?
What is Pending Onboarding Users?
What is Pending Activation List?
What is Invited Users?
How to onboard user on the Platform?
What is View option in users list?
What is Affiliation in users list?
What is Prorgamme Management?
How to add Medicines?
How to add Specialised Nutrition?
How to add Physiotherapy?
How to add Predefined Message?
How to add Links?
Broadcast messages to users with predefined links
How to add Themes?
How to add a new Alert/Nudges template?
What is Last Sync in the dashboard?
What is Last Sign-in from the dashboard?
What is PII ACCESS, and how to turn it on?
What is the difference between wellness and wellness platform in the dashboard
For Healthcare Professionals
Log in to the dashboard as a Support Team Member (W+)
How to Create a New Challenge from analytics?
How to Invite User as a Support Team Member (W+)?
How to customise users columns?
How to Filter and Sort from user list?
What is Assigned users for Support Team Member (W+)?
What is Incoming Users for Support Team Member (W+)?
How to onboard user from Support Team Member (W+) Account?
How to add User(s) to Support Team Member (W+) Account?
What is Overview page in the user dashboard?
What is the Analysis page in the user dashboard?
What is the process of calculating Wellness Score?
How to Set and Adjust Targets for wellness score?
How to check wearable device details in user dashboard?
How to refresh a dashboard page and why it is important?
How can I contact with the user(s)?
How to customise parameters from user dashboard?
User data export as .XLSX/API
What is the Analytics page in the user dashboard?
What is Schedule page in the user dashboard?
What are the features that can be Scheduled for user(s) in Schedule Management?
How to schedule Report Condition?
How to schedule Medicine and Specialised nutrition?
How to schedule Stay Hydrated?
How to schedule Activity?
How to schedule Take Rest?
What is the Challanges page in user the dashboard?
How to Upload and Send Documents to user profile?
What is Specialist page in the user dashboard?
How to schedule Alerts and Nudges in user dashboard?
What is Wellness Plan in user dashboard?
How to Customise Personalise Health Status Questionnaire in user dashboard?
How to Customise widgets for mobile in user dashboard?
User(s) Monitoring process
Why user's latest data can't be seen by Support Team Member (W+)?
What is Groups?
What is Group Management in Group?
How to Create a New Group?
How to Add/Delete Member(s) in Groups?
How to schedule Alerts/Nudges in Programme Management?
How to broadcast messages in Groups?
How to schedule Alerts in Programme Management?
How to schedule Nudges Programme Management?
What is Challenges in Programme Management?
How to Add New Challenges?
What is Calender in Challenges?
How to Add Challenge Template?
Why I am facing server error?
For Users
How to get User Invitation?
How to download and Install ConnectedLife App?
How to complete Registration in the ConnectedLife App?
Register with Google in the ConnectedLife App
Register with Apple in the ConnectedLife App
Log in with Google in the ConnectedLife App
Log in with Apple in the ConnectedLife App
What prevents users from installing the ConnectedLife App on mobile phones?
What to do when the ConnectedLife App is not working?
Log in/Forgot Password Issues
How to complete User Profile?
How to do Self Onboarding?
Why is profile completion important?
How to turn on location sharing in ConnectedLife App?
Why Location sharing is Important?
What is My Affiliation in ConnectedLife App?
What is My Groups in ConnectedLife App?
Which wearable device does the ConnectedLife App support?
Manage your Wearable Devices
How to link/delink devices with ConnectedLife App profile?
How to add a Fitbit device in the Fitbit App?
How to add Fitbit in the ConnectedLife App?
How to add an Apple Watch in the Watch App?
How to add Apple Watch in the ConnectedLife App?
How to Switch between Fitbit and Apple watch in ConnectedLife App
How to add Samsung Watch in the ConnectedLife App?
How to add Samsung Ring in the ConnectedLife App?
How to add Oura Ring in the ConnectedLife App?
How to add Omron Blood Pressure Monitor in the ConnectedLife App?
How to Install ConnectedLife Clock Face?
Why can't ConnectedLife Clock Face be installed?
How to Unlock ConnectedLife Clock Face in Fitbit?
What is Last Sync in the ConnectedLife App?
How to Sync Wearable Device and Why it is Important?
How to get notification via Wearable Device?
How to Receive/Send Messages in ConnectedLife App?
How to check Notifications in ConnectedLife App?
What is Wellness Score in ConnectedLife App?
How to improve Wellness Score?
What to do when the wellness score is not loading?
What is Medication and Specialist Nutrition Taken?
What types of reminders will be sent from ConnectedLife App?
Why I am getting Reminders/Nudges?
Why I am not getting any Reminders/Nudges?
What's your Report Health Status?
Why updating Report Health Status is important?
How can I see my Scheduled Activity?
How can I see my Scheduled Medication & Specialised Nutrition?
What should I do when I get Medication & Specialised Nutrition Reminder?
How can I see my Scheduled Hydration?
How can I see my scheduled Take a rest?
What should I do when I get Take a rest reminder?
Why it is important to Acknowledge different types of reminders?
What is Goals?
What is Log and why it is important to complete Profile Log?
Why it is important to input Physicals?
How to log Waist circumference and Weight in ConnectedLife App?
How to log Blood pressure in ConnectedLife App?
How to log Blood glucose & HbA1c in ConnectedLife App?
How to log Body temperature in ConnectedLife App?
How to log Sp02 & PR bpm in ConnectedLife App?
How to log Lipids in ConnectedLife App?
What is Analysis section in the ConnectedLife App?
What is Wellness Plus Section in Analysis part of the ConnectedLife App?
What is Specialist section in Analysis part of the ConnectedLife App?
How to Submit AICVD Score as a ConnectedLife App user?
How to Upload Document in the ConnectedLife App?
How to set Personal Information in the ConnectedLife App profile?
What are the Language option available in the ConnectedLife App?
What are the common mistakes that users do?
Roles and Manage Access
ConnectedLife Platform Details
How to add different roles in Wellness Plus
Wellness Plus Organisation Admin Roles and Details
Wellness Plus Facility Admin Roles and Details
Wellness Plus Department Admin Roles and Details
Wellness Plus Support Team Member (W+) Roles and Details
Wellness Organisational Roles and Details
Privacy and Security
Privacy Policy
Terms & Conditions
How can I delete User Account?
How to set up two-factor authentication?
How to Update Password?
FAQ
Frequently Asked Questions and Answers
Features List
Features
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